A WORD FROM OUR FOUNDERS
Thank you for visiting PrivacyMate®. We created this service for people who care about their privacy. Our service is disruptive to today’s data broker driven marketplace where individual privacy is not protected. With regard to YOUR privacy while using our service, our PLEDGE to you is as follows: your personal information will only be used so we can contact you about protecting your privacy and the privacy of your friends and family. If you ever need to change or remove the information you provide to us, then send us a message and consider it done.
LAST UPDATED MAY 25, 2018
A QUICK NOTE ABOUT GDPR
At PrivacyMate, we do not collect, process or transmit personal information or data belonging to EU residents. Therefore, we are not GDPR compliant and will update this Policy when and if our practices change.
LINKS TO OTHER SITES
Although rare, the Site may, from time to time, contain links to other sites that are not owned or controlled by PrivacyMate®. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the Site and to read the privacy statements of each and every website that collects personally identifiable information.
INFORMATION YOU PROVIDE
SOCIAL SECURITY NUMBERS
Social Security numbers are collected from you for the sole purpose of protecting you from data brokers who send insurance, banking and credit offers. No Social Security number or portion of a Social Security Number will be used for any other purpose besides providing such services to you. In addition, no Social Security number will be used for user identification or passwords or printed by us anywhere.
All documents containing Social Security numbers are stored and maintained on a secure server and no Social Security number or portion of a Social Security number will be used in open computer transmissions, company distributions or through the company intranet except where such transmission of information is by secure connection or encryption. Access to Social Security numbers shall be limited to those employees and agents who require it to support the above purpose. Destruction of Social Security numbers will take place in accordance with Federal and State laws.
ANALYTICAL DATA (COOKIES)
We only use session ID cookies that make it easier for you to navigate our website. Specifically, we use session cookies to track your session ID and to track whether or not you are logged into the Site. A session ID cookie expires when you close your browser.
PRIVACY OF CHILDREN
This Site is not intended for the use of any one under the age of eighteen (18) years of age. Although a PrivacyMate® family plan may include information regarding an individual under the age of eighteen (18), a parent or guardian who is over the age of eighteen (18) must submit such information. No information should be submitted to, or posted on, the Site by individuals under eighteen (18) years of age. If you are a parent or guardian of a child who you know to have provided to us personally identifiable information, we ask that you immediately contact us and request that such information be deleted.
OUR USE AND DISCLOSURE OF INFORMATION
In order to receive benefits of the PrivacyMate® service, you must first complete the registration form, including a username and password. During registration, you are required to give contact information, such as your name, and email address. We use this information to contact you about the services on the Site in which you have expressed interest. Specifically, PrivacyMate.com will send you a welcome email and will, from time to time, email you when a report has been prepared for you related to the product(s) which you have selected.
SPECIAL OFFERS AND UPDATES
If you so desire, we will occasionally send you information on products, services, discounts and promotions related to PrivacyMate®. You can sign up for these emails on our registration page during the registration process. Out of respect for your privacy, we present the option not to receive these types of communications.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
We do obtain your consent prior to posting your full name along with your testimonial. If, after you provide your prior written consent, you want to remove your personal information that is being displayed on the Site under public pages, please contact us at .
The Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog, contact us at info@PrivacyMate.com.
We collect, store and process your personally identifiable information on servers located in the United States. Due to the unpredictable nature of Internet routing, your information may pass through other countries while in transit to our servers. We use the information we collect about you in order 1) to develop and deliver our services, 2) to process your transactions, and 3) to provide customer service and manage your account.
DISCLOSURE TO THIRD PARTIES & SERVICE PROVIDERS
PrivacyMate® will not sell or rent any of your personally identifiable information to third parties. PrivacyMate.com will not share any of your personally identifiable information with third parties except in the limited circumstances described below.
The security of your personal information is important to us. When you enter sensitive information, such as credit card number and social security number, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
PrivacyMate® is committed to handling your customer information with high standards of information security. All personally identifiable information stored by us is contained behind a firewall and only accessible by those who need to know that information and who have special access rights to our production systems. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We test our security systems regularly and also contract with outside companies to audit our security systems and processes. However, no security system is perfect. We do not guarantee or warrant that there will be no unauthorized access to your data. We will make all reasonable business efforts to protect your information, but no system can prevent all malicious attacks against our system or commonly used Internet protocols or software (e.g., SSL).
The security of your PrivacyMate.com account also relies on your protection of your PrivacyMate.com password. You are responsible for maintaining the security of your password.
You are solely responsible for any and all activities that occur under your account. You may not share your PrivacyMate.com password with anyone. PrivacyMate.com will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the Site, which will always have a URL beginning with https://www.PrivacyMate.com.
Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.PrivacyMate.com should be treated as unauthorized and suspicious and should be reported to PrivacyMate.com, Inc., immediately by emailing If you do share your PrivacyMate.com password with a third party for any reason, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.PrivacyMate.com and changing your Profile settings. If you believe that an unauthorized access has already occurred please report it immediately by emailing .
PrivacyMate.com, Inc. may have access to your password and may use such password to access your account for debugging, quality assurance, or other internal purposes.
CHOICES YOU HAVE REGARDING YOUR INFORMATION
CHOICE AND OPT OUT
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at .
You may review, correct, update or change your personally identifiable information on your PrivacyMate.com account profile at any time. Simply log into your PrivacyMate.com account, go to your User Profile, review your personally identifiable information and, if you wish, edit it with the options provided. If you are unable to edit your personally identifiable information by logging into your account please contact us for assistance. If you wish your information to be totally deleted from our database, you may email . This process takes up to 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at . We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
CHANGES TO POLICY
Updated August 22, 2017 to change email address contact to
Updated May 25, 2018 for GDPR notice purposes